Question 1

What services does Dehasoft offer?

Accepted Answer

As Dehasoft, we offer Corporate Web Design, Custom Software Development, Mobile Application (iOS & Android), SEO (Search Engine Optimization), E-Commerce Solutions, ERP/CRM Integrations and holistic Corporate Identity standards services. We become your end-to-end partner in your business's digital transformation processes.

Question 2

How does the process work before starting a project?

Accepted Answer

Our process begins with an introductory and analysis meeting. After determining your needs, we prepare a custom project plan and offer for you. Following your approval, we bring your project to life through design, software, testing, and deployment phases.

Question 3

Which industries do you provide custom solutions for?

Accepted Answer

We produce custom digital solutions for every sector, especially Production, Retail, Logistics, Health, Education, Tourism, and Service sectors. We analyze the specific needs of your industry and establish the most efficient software infrastructure.

Question 4

Can you renew my existing website?

Accepted Answer

Yes, by analyzing your existing website, we can prepare a new version that complies with modern design trends, is mobile-compatible (responsive), and has a strong SEO infrastructure.

Question 5

Do you provide services internationally?

Accepted Answer

Yes, not only in Turkey but also in the global market, we offer multilingual web and software solutions in English, German, Arabic, and other languages to many of our clients.

Question 6

How long does website design take?

Accepted Answer

Depending on the scope of the project; corporate websites take an average of 2-4 weeks, while comprehensive e-commerce sites or custom portals can take 4-8 weeks. We present a custom timeline for you at the proposal stage.

Question 7

Are the sites you build mobile-friendly (responsive)?

Accepted Answer

Absolutely. All websites we develop have a 100% mobile-friendly (responsive) infrastructure that works flawlessly on all devices including phones, tablets, and desktops.

Question 8

Can I manage my website myself?

Accepted Answer

Yes, thanks to the user-friendly content management systems (CMS) we develop or use for you, you can easily update your content, products, and images without needing any coding knowledge.

Question 9

Do you provide hosting and domain services for the website?

Accepted Answer

Yes, we handle the high-performance hosting, corporate email, and domain registration processes required for your project on your behalf and follow up annually.

Question 10

Do you build SEO-friendly websites?

Accepted Answer

Yes, we strictly follow basic SEO (On-Page SEO) rules in all our projects. By developing fast-loading sites with clean code structures that comply with Google standards, we contribute to your better ranking in search engines.

Question 11

Do you use ready-made packages or do custom software?

Accepted Answer

We can offer both depending on the need. However, our expertise lies in "Tailor-Made" custom software solutions that fully adapt to your company's business processes, are flexible, and developable.

Question 12

Which technologies do you use when developing mobile apps?

Accepted Answer

Depending on the project, we develop high-performance mobile applications using Cross-Platform technologies like React Native, Flutter, or Native languages like Swift (iOS), Kotlin (Android).

Question 13

Can you integrate with my existing accounting/ERP program?

Accepted Answer

Yes; we develop B2B, B2C, or field sales software that works fully vertically integrated with popular accounting and ERP programs such as Logo, Mikro, Netsis, Paraşüt, Nebim.

Question 14

Do you deliver the source codes of the software?

Accepted Answer

In custom software projects, we offer source code delivery or licensing models depending on the contract terms. We determine these details transparently at the beginning of the project.

Question 15

Can I request additional features after the project is finished?

Accepted Answer

Certainy. We develop our software in a modular structure. We can integrate new features you may need in the future into the system within the scope of additional development packages.

Question 16

How are website or software prices determined?

Accepted Answer

Prices are determined by the scope of the project, requested features, design details, and the workforce to be spent. While we have fixed packages, we aim to offer the most accurate price with custom project planning for you.

Question 17

What are your payment terms?

Accepted Answer

We generally offer partial payment plans, including a certain down payment at the beginning of the project, at design approval, and at project delivery stages.

Question 18

Do you provide technical support after the project?

Accepted Answer

Yes, we provide free technical support against possible software errors for 1 year after project delivery. For subsequent years, we recommend getting sustainable support by making a maintenance agreement.

Question 19

What does the maintenance agreement cover?

Accepted Answer

Annual maintenance agreements cover keeping the system up-to-date, taking security backups, rapid intervention in potential problems, and small-scale content updates.

Question 20

How can I contact you?

Accepted Answer

You can reach us between 08:30 - 18:30 on weekdays via phone, e-mail, or office visit. You can also leave a message via our 24/7 WhatsApp line.

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